Key Responsibilities
Event Operations & Logistics
- Manage all operational aspects of expos from planning to pack-down.
- Liaise with venues, contractors, and suppliers (AV, furniture, freight, signage, staging, catering, security, cleaning, etc.).
- Oversee floorplan design, exhibitor allocations, and feature area setups.
- Ensure compliance with WHS, insurance, and risk management requirements.
- Manage bump-in / bump-out schedules, site induction, and onsite crew coordination.
- Coordinate freight, storage, signage, and build timelines with precision.
Project & Budget Management
- Develop and manage event operational budgets and supplier contracts.
- Track costs, approvals, and supplier payments to ensure events deliver on budget.
- Create and maintain critical paths, production schedules, and run sheets.
- Monitor milestones and ensure all departments meet key operational deadlines.
Team & Stakeholder Management
- Work closely with the Event Director, Marketing, Sales, and Content teams to align operational plans with strategic goals.
- Manage and mentor operations staff, contractors, and volunteers onsite.
- Coordinate with sponsors and exhibitors to deliver premium onsite experiences.
- Act as the primary point of contact for venue staff and production teams during bump-in/out and event days.
Systems & Process Development
- Maintain event documentation, operations manuals, and post-event debriefs.
- Implement and refine systems for efficiency (floorplan management, contractor booking, supplier database, etc.).
- Contribute to sustainability initiatives and operational innovation.
Skills & Experience
- 3–5+ years experience in event operations, ideally with expo, conference, or large-scale trade show backgrounds.
- Minimum 3 years of expo or trade show operations experience is required.
- Candidates must have specific experience in expo or trade show operations; other event types will not be considered.
- Strong experience liaising with venues, contractors, and suppliers.
- Proven success in managing budgets, logistics timelines, and floorplans.
- Excellent communication, negotiation, and time-management skills.
- Ability to work under pressure and handle multiple concurrent deadlines.
- Strong technical and digital skills (Google Workspace, Monday.com, CAD/floorplan tools, Excel).
- Understanding of risk management, safety compliance, and venue operations.
- Hands-on approach with the ability to lead onsite teams during bump-in/out.
- This role is open to Australian citizens only.
Bonus Points
- Experience with international expos or multi-city event delivery.
- Understanding of blockchain, fintech, or emerging-tech industries.
- Familiarity with exhibitor management software or registration systems.
Why Join Us
You'll be part of a high-performance, no-BS team delivering some of the most dynamic events in Australia's tech landscape. We move fast, think big, and value people who take ownership and get things done.
