Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
At FACTS – a proud part of the Nelnetfamily –wearefueled by a commitment to innovation, agility, and personal growth. Just like our parent company, we believe in empowering our people to grow alongside our expanding suite of solutions.We'repassionate about creating technology that makes a difference in education, andwe’realways looking for smart, collaborative, and forward-thinking individuals to help us do it.
We move fast, stay curious, and value fresh ideas. At FACTS, youwon’tjust keep up with change -you’llhelp shape it. And becausewe’reonly as good as our people, we make sure our teams have the support and opportunities they need to thrive.
TheIT Managerisinstrumental in leadingourStudent Information System (SIS)DevelopmentTeams.You’lluse our core values to guide decisions and behaviorsin order toelevate our culture within your team and across the organization.This includes defining quality, efficiency, anddevelopmentbest practices. In addition to having strong leadership and communication skills, the ability to build strong relationships with other departments is important in your role.
Coaches,motivatesand professionally developsteam members,helping to set and model desired quality techniques.
Buildsstrong relationships with IT, Product, and Operations leaders to seek feedbackforcontinuous improvement.
Translatestechnicaldetailinto business relevant language.
Setsclearobjectivesandmeasures,alignedwith organizational goals,toevaluatethe performance of team membersand toutilize incompensation recommendations.
Promotesteamwork and cooperation within and across teams.
Implementslean solutions to improve team efficiency whilemaintainingeffectiveness.
Assesses and improves team health.
Createsa culture that makes room forfailure, learning,and continuous improvement.
Leadsthe hiring process for team members.
Contributesto strategic planning decisions such as budget and staffing plans.
ResponsibilitiesUniqueto thisSpecificIT Manager Position:
Responsiblefor product or initiative delivery,includingquality,efficiencyandworktimeliness.
Effectively communicatesinitiatives/product statuses, working with Product Ownersand Team to address stakeholder issues/concerns.
AssistsAgile teams in implementing designs for large-scale software projects.
Participatesin discussions/design ofwhereare systemsare today, where we want to take themin the future, and how we can best get there.
Bachelor’s degree or equivalent experience.
Minimum 3yearsleadership experience,preferablyin IT.
Experience mentoringand developingothers and/orleadingasignificant changewithin a team.
Excellentcritical thinking, problem-solvingandjudgmentskills combined withtrustworthiness.
Strong desireto learn, push the envelope, and share knowledge with others.
Forward-thinking approach to AIutilizationwithin the SDLC and day-to-day activities.
Ability to communicateand interact effectivelywith direct reports, clients, colleagues, and management to explain complex issues clearly and concisely.
Competency in resolving diverse and complex business/technical problems.
Ability tomotivate othersto perform their best and advance their skillsthrough instilling purpose,visionand optimism.
Drive to deliver effective solutions/outcomes.
**Pay range for this role is - $110,000 - $120,000
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
